Dealership Reviews for Banner Chevrolet in New Orleans, LA

Fastest in and out of a dealership I ever experienced,and was professional about the sale

The best.

This time it was faster not all day for a oil ch

I'm always very pleased at the service I received at Banner Chevrolet the service manager and employees are very courteous and provides the best care for my car I will continue to be a customer thanks!! Banner

Mr Myron my salesman was excellent in helping me to buy another car after my car was flooded due to Hurricane Francine.

I WOULD ADVISE ANYBODY THAT NEED THEIR CAR CHECKED PROFESSIONALLY AND CORRECT DON’T BOTHER GOING TO BANNER.. BEST IS THE BEST !!!! ONLY IF CHEVROLET KNEW HOW THIS PARTICULAR LOCATION (BANNER) HANDLES THEIR CUSTOMERS PAYING CUSTOMERS AT THAT.. FOR ME TO PUT MY CAR IN THE SHOP THREE WEEKS AGO TO STILL HAVE THE SAME PROBLEM AFTER PAYING 1,016.18 IS A PROBLEM FOR ME THEN TO TRY AND CHARGE ME AGAIN TO CHECK THE CAR FOR HAVING THE SAME ISSUE THAT WAS SUPPOSED TO BE FIXED IS CRAZY…. THEN TO BE TOLD BY THE SUPERVISOR IF THEY DON’T FIX MY CAR AND SOMEONE ELSE DOES DONT EVER BRING MY CAR BACK THERE IS CRAZY… I WAS FEELING OFF BRINGING IT THERE IN THE FIRST PLACE AND NOW I SEE I SHOULD HAVE FOLLOWED MY FIRST MIND!!! THEN TO HAVE ATTITUDES AND NOT REALLY CARE IS CRAZY…PLEASE DON’T ACCEPT A JOB IF IT’S SOMETHING YOU REALLY NOT PASSIONATE ABOUT..

Very satisfied with your services

Absolutely garbage institution

Completely unprofessional . It should Close down immediately

Women Beware: I reached out to the management team at Banner Chevrolet, to include the Service Dept Manager Louis Luna, via email to express my concerns about my experience, but my correspondence was never acknowledged. So, I am now posting this review to warn other women about the treatment we received at this dealership. On August 29th, I accompanied my daughter to Banner Chevrolet to drop off her vehicle for maintenance. We chose this dealership based on its long-standing history since 1974 and decent Google reviews. We expected to be treated with respect and professionalism, but that was far from our experience. When we arrived we were greeted by a service consultant named Nicolaus Arabie, who did not introduce himself and immediately began questioning my daughter about the vehicle before she even had the chance to get out of the car. His demeanor was dismissive and condescending, making us feel uncomfortable, unwelcome, discriminated against and disrespected. He acted as though he was bothered to speak to two women. When we mentioned what a different mechanic had suggested might be the issue, Nicolaus rudely dismissed it, saying, "Well, I know that’s not the problem; the starter wouldn’t cause the battery to drain." I explained to him that we weren't experts, which is why we brought the vehicle here for a professional diagnosis, but he continued with an unhelpful and dismissive attitude. He even stated that the car might need to sit for two months until it wouldn't start again for him to diagnose it. The entire interaction felt like he was annoyed by his role as a service consultant, and he seemed to have no interest in helping us. We felt disregarded and talked down to. This is not the type of service anyone should receive, especially when choosing a dealership they believed to be reputable. Since the car needed repairs, we reluctantly left it there, but if I had known this would be the level of service, I would have gone elsewhere. Again, my concerns were brought to the management team via email, and they never responded. This lack of acknowledgment only adds to my disappointment and frustration. I hope this review serves as a warning to other women considering bringing their vehicles here.

Everyone at Banner Chevrolet worked together to make this a pleasant experience.

Its been bad lately. Saleman take little interest in you. You have to constantly try to contact them to make sure they're doing their job

Had a wonderful experience with Banner Chevrolet. Johnny Brumfield Jr. and Myron Brogan went out of their way to make sure I was satisfied with my new lease. They made the process low stress and they were very accommodating. They even delivered the new car to my house. Now that’s Awesome Service!! Highly recommend them and a special thank you to Rick Flick as well. From a Very satisfied Customer!

We have been customers of Banner Chevrolet since 2015 and we have purchased three different vehicles from them. They have always been very personable, professional, and helpful. I recommend them to anyone in the market for a vehicle

At first I was nervous about purchasing my first SUV but the Steve and the WHOLE team made my butterflies fly away! Thanks Steve for finding everything I wanted in a vehicle , thanks team for making me feel welcomed!

Overall amazing experience

It's Always a Pleasure to Go where All the Staff at This Dealership location Respects You with the Up most Excellent Service!

I always set my visit with Mr. Lewis and for years have been extremely satisfied and confident that he'll take good care of my vehicle.