Dealership Reviews for Banner Chevrolet in New Orleans, LA

This is my 3rd purchase there, and every time has been a wonderful experience. I always get exactly what i want and never there for hours end. Thanks, Banner Chevrolet, for the prompt and professional experience throughout my purchase. 😃

It was a smooth transaction with little to no hiccups. I wanna say thank you.

Best dealership evere

Very impressed by Corey. He made my experience very easy and smooth. Enjoyed my experience.

My wife and I bought from Banner a year ago. Had issue after issue and Banner’s service department was an absolute disaster. One night. I ran into the president, Rick Flick. He was kind. Offered to help alleviate my situation. He put me in touch with new service manager, Frankie and the new shop foreman, Keith. Both were OUTSTANDING! Fixed my car, personable, true to their word, and honest. Give them a try now. Rick has really turned it around and Frankie is 10/10 as a service manager. Thankful to have ran into Rick and the great staff at Banner.

Awesome

Amy Horstkamp gave me the best customer service and got my car fixed with no issue due to a recall. I will definitely use them in the future. I am a very satisfied customer!!

Service Manager was kind & professional! Keep up the great care & work!

Hi I’m Melinda just was curious about my boy Earvin :) I haven’t seen him off highway in a while and I had few friends stop by looking say his desk was moved had really clean and nice area. He would always meet everyone and make everybody day everyone I know says he’s a genuine guy. He would be on lot everyday making people laugh and being himself tell him give me call I’m still in market and we not buying from nobody but Earvin

Great experience and great customer service

Simply amazing on all levels. Hands down the best of the best. Greg you have set the bar. Congrats to you.

Was looking for a new truck for my dad, ended up getting assistance from salesman named Shae Wood. He was very helpful and I didn't feel like I was being excessivley pressured into anything I didn't want. Probably best car buying experience I've had. He called and checked in on us later after the sale as well. Great customer service.

We are so thankful for the quick, efficient, and friendly service we received this afternoon! The team fixed our truck fast and effectively, allowing us to get back on the road and make it home safely. Their professionalism and expertise made all the difference. Highly recommend!

Dropped my vehicle into service for repairs and my service provider Aaron Davenport made the experience great and effortless. He is by far they best service provider every!!!

Banner helped me with a inverter failure on my new truck that I purchased at different dealer . The dealer I bought it from said they would take care of any issues and being out of town was not a problem . The dealer never followed up with me so I took it to Banner and had my truck repaired in les than 24 hours !! Learned my lesson and will be buying from Banner 100% from now on .

I had an outstanding experience with the parts and service team! Everyone we dealt with was extremely courteous, knowledgeable, and helpful. They went above and beyond in helping us get a replacement to a lost key fob in a compressed timeframe since the vehicle was needed for an out-of-state trip. Will definitely use them for future vehicle needs.

We had an issue with our truck while traveling through the area pulling our fifth wheel trailer. I called and Sheryl told us to bring it right in. We did and they looked at the truck immediately and, after some repairs, our issue was resolved. A huge shout-out and thank you to Sheryl and technician Sammy for your prompt and courteous service. You are the best!!! Thank you from the Canadians!

First off, I hate going to dealerships for service, as I can do most things myself. We were traveling through on our way back home from vacation when I had a sudden front end issue with our truck. After the first shop failed to find an issue, I called Sheryl with Banner Ford and she was able to get me in right away so we wouldn't be stranded over the weekend. They quickly determined the front right hub was coming apart and got it changed quickly to get us back on the road. They had me out the door in less than 2 hours. Being a dealership, the prices are severely overinflated as I could have bought the part elsewhere for almost half the price. The only reason they get 4 stars instead of 5 is the price, but I am still very thankful for the quick turnaround and overall service that Sheryl and the mechanic provided.